General Terms and Conditions
- The Tartan Card Account is non-interest bearing.
- Only the person pictured on the Tartan Card is authorized to spend money from that account.
- The following terms and conditions will govern the use of the Tartan Card Account.
- The college reserves the right to change the account terms and conditions at any time. If a change reduces, limits or restricts the account holders' rights under the terms and conditions, the college will give at least twenty (20) days prior notice by mail. However, if an immediate change is necessary for security reasons, the college may first make the change and then notify the account holder.
- Currency deposits in an amount of $1 or more may be made at any time at any Value Transfer Station. Cash, credit card and personal check deposits of $10.00 minimum on all forms of payment; $50.00 max on checks or more will be accepted during normal business hours at the cashier's office, Building 10, Room 10244. A $25 charge will be assessed upon receipt of a returned check.
- Cash withdrawals from the Tartan Card Account are not permitted
- Refunds by check are mailed 10 days after the end of the academic quarter, if:
- a written request is received by the Cashier's office, and
- the account holder graduates, withdraws or is dismissed from the college, and/or terminates employment, and
- the account balance, after a $10 closing processing fee, is $1 or more.
- Refund checks are written in the name of the account holder & mailed to the current address on file in the office of Registration & Student Records
- Accounts with no activity over a twelve-month period are considered inactive. Inactive accounts with balances will be assessed an annual $10 service charge. Inactive accounts with balances of less than $5 will be terminated.
- Books and merchandise returned to the Tartan Campus Store will be refunded according to the existing Tartan Campus Store policy.
Summary of Fees
- There are no transaction fees for purchase transactions or for deposits.
- No charge for name or feature change.
- $5 card replacement fee for lost, stolen or damaged card.
The following fees may apply only if you establish a cash balance with your card.
- $25 returned check fee.
- $10 account closing fee (if refund of balance is requested).
- $10 annual service fee on inactive accounts (no activity for 12 months).
Questions Concerning Deposits or Charges to a Cardholder Account and Error Resolution Procedures
- As soon as the account holder believes there is a discrepancy with a charge or deposit to his or her account, or would like more information about a transaction listed on the statement, the department which processed the transaction should be contacted. Charges for goods or services need to be discussed with the vendor of the goods or service. Questions regarding deposits made on an account need to be brought to the attention of the Cashier's office during normal business hours.
- The appropriate vendor/cashier must hear from the account holder no later than sixty (60) days after the account holder receives the first statement on which the discrepancy appears.
- If an account holder makes an oral request, the vendor/cashier may require that the account holder send the request in writing within 10 business days. The account holder will be requested to include the account holder name and account number, describe the transaction in question and explain as clearly as possible the discrepancy, and indicate the date and dollar amount of the transaction.
- The vendor/cashier will tell the account holder the results of their investigation within 10 business days after hearing from the account holder and will correct any error promptly. If the vendor/cashier needs more time, however, they may take up to 45 days to investigate the discrepancy. If the vendor/cashier decides to do this, the vendor/cashier will credit the account holder's account within 10 business days for the amount of the discrepancy, so that the account holder will have use of the money during th time it takes the vendor/ cashier to complete their investigation. If the account holder is asked to put the discrepancy in writing and the vendor/cashier does not receive it within 10 business days, the vendor/cashier is not obligated to credit the account during the period of investigation.
- If the vendor/cashier determines that there was no error, the vendor/cashier will send the account holder a written explanation within (3) business days after the finish of the investigation and reapply the disputed item to the account. The accound holder may ask for copies of the documents that the vendor/cashier used in the investigation.
Reporting Lost, Stolen or Damaged Cards and Liability for Card Use
- If a lost or stolen card is reported within two business days, the account holder's liability for unauthorized charges will not exceed $50. If a report is made within sixty (60), the account holder's liability for unauthorized charges may be limited to funds available in the account.
- During normal business hours, notice may be given to the office of Registration by phone (937-512-2736), in person (Room 10231), or in writing to the office of Registration, Room 10231, Sinclair Community College, 444 West Third Street, Dayton, OH 45402-1460.
- After normal business hours, report a lost or stolen card by contacting Campus Police, Room 7112, phone (937-512-2700). Give the Campus Police office your name, card ID number and a brief description of the circumstances.
- If you give notice of a lost or stolen card by telephone, you must confirm this in writing within 48 hours, to the Registration's address shown above.
Documentation of Transactions and Quarterly Statements
- Receipts will be provided for all purchases or deposits at cashier attended stations, and for all deposits at Value Transfer Stations.
- The account holder will receive a quarterly account statement detailing the Tartan Card Account activity, if there is a balance on the account, or if there were transactions in the academic quarter. The statements will be mailed within three weeks after the end of the academic quarter.
Disclosure of Account Information to Third Parties
- The college will disclose information to third parties about the account holder's account or the transactions only in order to comply with court orders or to meet the requirements of applicable law, or
- if the account holder gives written permission, or
- if it is necessary to verify the existence and condition of the account for a third party vendor.
- The account holder may close the account at any time by giving written notice to the Bursar's office, Building 10, Room 10244, and no longer using the card for any purchase.
- The college may terminate the cardholder's right to use the card for purchases. Any obligation of the account holder to make any payment or reimbursement to the college will survive account termination, and if a balance of $1 or more remains in the account holder's account after such termination and full satisfaction of all obligations of the account holder, the college will refund the balance. Inactive accounts with balances less than $5 will be closed and the remaining balance forfeited. (No additional closing fee will be charged.)