Sinclair Community College

Computer Information Systems/User Support (USSU.S.AAS)

62.0-63.0 Credit Hours

Students learn hardware and software troubleshooting, personal computer and system maintenance, documentation and are prepared in logical problem solving, designing and documenting programs, computer and network operating systems and business applications using current computer languages.

Program Outcomes

printable version

Apply programming, database, operating systems and business application skills to solve and troubleshoot business and information technology problems related to area of concentration.

Use operating system commands to manipulate files and directories and perform systems software troubleshooting.

Demonstrate ability to research, select, use and troubleshoot hardware and network components or connections appropriate to area of concentration.

Demonstrate effective oral and written communication skills as well as teamwork skills in the delivery of customer service, project planning and project completion in the information technology business environment.

Design, document and implement computer software solutions given definition of a problem and requirements for a solution.

Curriculum

Ohio Transfer Module: Arts & Humanities Elective
3 credit hours

ACC 1210

Introduction to Financial Accounting

3 credit hours

BIS 1120

Computer Concepts & Applications

3 credit hours

CIS 1107

Introduction To Operating Systems

3 credit hours

CIS 1111

Introduction to Problem Solving & Computer Programming

3 credit hours

CIS 1130

Network Fundamentals

3 credit hours

CIS 1140

Information Systems Analysis & Design

3 credit hours

CIS 1510

Windows Client Operating System

3 credit hours

CIS 1714

A+ Operating Systems Troubleshooting

3 credit hours

CIS 2165

Database Management

3 credit hours

CIS 2711

Enterprise Desktop Support Technician

3 credit hours

CIS 2717

A+ Certification IT Technician

3 credit hours

COM 2225

Small Group Communication

3 credit hours

ECO 2160

Principles of Macroeconomics

3 credit hours

ENG 1101

English Composition I

3 credit hours

MAN 2150

Management & Organizational Behavior

3 credit hours

MAT 1460

Finite Mathematics for Business Analysis

4 credit hours

MAT 2170

Business Statistics I

4 credit hours

SCC 1101

First Year Experience

1 credit hour

Course Option
(CIS 2560 OR CIS 2640)
3 credit hours

Course Option
(CIS 2170 OR CIS 2178)
2 - 3 credit hours

Computer Information Systems/User Support (USSU.S.AAS)

62.0-63.0 Credit Hours

Program Outcomes

graphical version

Apply programming, database, operating systems and business application skills to solve and troubleshoot business and information technology problems related to area of concentration.

Use operating system commands to manipulate files and directories and perform systems software troubleshooting.

Demonstrate ability to research, select, use and troubleshoot hardware and network components or connections appropriate to area of concentration.

Design, document and implement computer software solutions given definition of a problem and requirements for a solution.

Curriculum

3 credit hours Ohio Transfer Module: Arts & Humanities Elective

3 credit hours ACC 1210: Introduction to Financial Accounting

3 credit hours BIS 1120: Computer Concepts & Applications

3 credit hours CIS 1107: Introduction To Operating Systems

3 credit hours CIS 1111: Introduction to Problem Solving & Computer Programming

3 credit hours CIS 1130: Network Fundamentals

3 credit hours CIS 1140: Information Systems Analysis & Design

3 credit hours CIS 1510: Windows Client Operating System

3 credit hours CIS 1714: A+ Operating Systems Troubleshooting

3 credit hours CIS 2165: Database Management

3 credit hours CIS 2711: Enterprise Desktop Support Technician

3 credit hours CIS 2717: A+ Certification IT Technician

3 credit hours COM 2225: Small Group Communication

3 credit hours ECO 2160: Principles of Macroeconomics

3 credit hours ENG 1101: English Composition I

3 credit hours MAN 2150: Management & Organizational Behavior

4 credit hours MAT 1460: Finite Mathematics for Business Analysis

4 credit hours MAT 2170: Business Statistics I

1 credit hour SCC 1101: First Year Experience

3 credit hours Course Option: (CIS 2560 OR CIS 2640)

2 - 3 credit hours Course Option: (CIS 2170 OR CIS 2178)

Ohio Transfer Module: Arts & Humanities Elective

ACC 1210 Introduction to Financial Accounting
Credit Hours: 3.0
Department: Accounting
Division: Business and Public Services

An introduction to preparation and use of accounting reports for business entities; focus on uses of accounting for external reporting, emphasizing accounting as a provider of financial information. Traditional testing (proctored or in Testing Center) is used in all online sections.

BIS 1120 Computer Concepts & Applications
Credit Hours: 3.0
Department: Business Information Systems
Division: Business and Public Services

Introduces students to personal computer concepts including hardware, system software, application software and the Internet. Learn the components of computer systems and develop a broad understanding of computer hardware and emerging technologies. Utilize productivity software such as word processing, spreadsheet, presentation and database. Learn Internet concepts that will allow them to use email systems and currently popular Web browsers to work with websites and Internet applications.

CIS 1107 Introduction To Operating Systems
Credit Hours: 3.0
Department: Computer Information Systems
Division: Business and Public Services

Introduction to operating systems and their concepts. Both the command line interface, with commonly used instructions, and a graphical interface will be used to manage and administer the current Microsoft Windows and Linux operating systems.

CIS 1111 Introduction to Problem Solving & Computer Programming
Credit Hours: 3.0
Department: Computer Information Systems
Division: Business and Public Services

Introduction to problem solving techniques used in programming. Students learn to use tools such as flowcharts and pseudocode to plan solutions. Students design, code and test programs using the basic structures of sequence, selection and iteration.

CIS 1130 Network Fundamentals
Credit Hours: 3.0
Department: Computer Information Systems
Division: Business and Public Services

Introduction to computer networking. Topics include network standards and the Open Source Interconnection (OSI) model, topologies and Ethernet standards, network hardware, remote connectivity, wireless networking, in-depth TCP/IP, network security, network troubleshooting and network management.

CIS 1140 Information Systems Analysis & Design
Credit Hours: 3.0
Department: Computer Information Systems
Division: Business and Public Services

Introduction to the systems development life cycle and the four-phase model (planning, analysis, design and implementation). Emphasis on requirements gathering, methodology, modeling and skills related to specifications, design and documentation. Discussion of business processes, law, legal issues and ethics for IT professionals.

CIS 1510 Windows Client Operating System
Credit Hours: 3.0
Department: Computer Information Systems
Division: Business and Public Services

Installing and administering systems that incorporate the current Microsoft desktop operating system. Administering shared resources including files, folders and printers; installing, managing and troubleshooting hardware devices; monitoring and optimizing system performance and reliability; implementing network protocols and configuring security elements.

CIS 1714 A+ Operating Systems Troubleshooting
Credit Hours: 3.0
Department: Computer Information Systems
Division: Business and Public Services

Introduction to theoretical and practical concepts related to modern personal computer operating systems. Includes functions and characteristics of current operating systems as well as troubleshooting steps and tools in common use.

CIS 2165 Database Management
Credit Hours: 3.0
Department: Computer Information Systems
Division: Business and Public Services

Introduction to database management systems. Discussion of database environments, design, planning, implementation and administration in a relational model environment. Students will design and develop a simple database and implement a portion of this application including forms, queries and reports. Emphasis on database design techniques, normalization and the SQL database language.

CIS 2711 Enterprise Desktop Support Technician
Credit Hours: 3.0
Department: Computer Information Systems
Division: Business and Public Services

Introduction to troubleshooting and problem solving techniques for Windows desktop network applications. Review the major network configuration components of the operating system. Configure and problem solve operating system functions as used in a real-world network desktop work station.

CIS 2717 A+ Certification IT Technician
Credit Hours: 3.0
Department: Computer Information Systems
Division: Business and Public Services

Installing, configuring, upgrading and troubleshooting microcomputer hardware and software including CPU, storage devices, add-in boards and adapters, video displays and communication devices. This course will prepare students for the CompTIA A+ Certification Exam.

COM 2225 Small Group Communication
Credit Hours: 3.0
Department: Department of Communication
Division: Liberal Arts, Communication and Social Sciences

Focusing on development of effective small group decision-making and leadership skills, stressing better methods of expressing oneself and understanding others through learning group communication, theory and participating in small group decision-making experiences.

ECO 2160 Principles of Macroeconomics
Credit Hours: 3.0
Department: Economics & Finance
Division: Business and Public Services

Basic economic principles with macro sequence. Interrelationship of households, business and government with an examination of Keynesian theory, fiscal policy and monetary policy. Traditional testing (proctored or in Testing Center) is used in all online sections.

ENG 1101 English Composition I
Credit Hours: 3.0
Department: English
Division: Liberal Arts, Communication and Social Sciences

In English Composition I students learn reflective, analytical and argumentative writing strategies, incorporating sources and personal experience. Students will negotiate between public and private rhetorical situations and purposes to achieve academic literacy. They will write multiple drafts using a recursive writing process as they work toward fluency in style and mechanics.

MAN 2150 Management & Organizational Behavior
Credit Hours: 3.0
Department: Management
Division: Business and Public Services

Introduction to fundamental concepts necessary for understanding management, motivation and behavior in organizational settings. Emphasis on planning, organizing, influencing and controlling to continually improve effective management skills.

MAT 1460 Finite Mathematics for Business Analysis
Credit Hours: 4.0
Department: Mathematics
Division: Science, Mathematics and Engineering

Applications of finite mathematics and functions to business analysis. Functions, financial mathematics, systems, matrices, inequalities, linear programming, sets, permutations and combinations and elementary probability and statistics.

MAT 2170 Business Statistics I
Credit Hours: 4.0
Department: Mathematics
Division: Science, Mathematics and Engineering

Statistical techniques and methodology. Graphical and tabular presentation of data, probability, parameters, statistical distributions, sampling, confidence intervals and tests of hypotheses. Three classroom, two lab hours per week.

SCC 1101 First Year Experience
Credit Hours: 1.0
Department: Sinclair Community College
Division: Liberal Arts, Communication and Social Sciences

This course is designed to help new students make a successful transition to Sinclair Community College. Topics include college resources; academic, career and personal goals; learning styles; the learning process; financial responsibility; stress and wellness; and an introduction to the general education competencies at Sinclair.

COMPLEX REQUIREMENT
(CIS 2560 OR CIS 2640)

COMPLEX REQUIREMENT
(CIS 2170 OR CIS 2178)

- View the Master Syllabus

- View the Course Schedule