Business Operations Systems Support (BOSS.S.STC)
18.0 Credit Hours
Students completing this certificate will have the written and oral communication skills, as well as the computer skills, needed to effectively support computer operations for small, medium or large companies. These skills apply equally well to an entry-level help desk support position. Technical course work emphasizes operating systems and troubleshooting skills.
- Use operating system commands to manipulate files and directories and perform systems software troubleshooting.
- Perform remote based client interaction and training and resolve operating systems and connectivity issues.
- Research, select, use,and troubleshoot hardware and network components or connections.