When contacting the helpdesk, please be prepared to provide the following information:
- Your name
- Student ID number
- Your course name, number, and section (i.e. ENG 111 TC)
- Instructor name (if known)
- Internet browser version
(i.e. Internet Explorer 7) - Your Internet Service Provider (ISP)
- Complete description of the problem and any error messages you have received
Technical Support
Support is available to all SinclairOnline students with computing, portal login, ANGEL access, and other system-related questions.
For class-specific academic support, please contact your instructor directly.
Sinclair Helpdesk
Phone: (937) 512-4357 or 1-866-781-4357 (toll-free)
E-mail: helpdesk@sinclair.edu
Helpdesk Website: http://www.sinclair.edu/about/offices/helpdesk
Online Helpdesk Ticket: http://hdto.sinclair.edu (24 hour response time)
Hours of Operation: Monday–Sunday:6 a.m.–midnight (EST)
Helpdesk Resources
Helpdesk Knowledgebase
