Medical Office Receptionist MOR.S.STC

Short-term Technical Certificate - 16 Credit Hours

Division: Health Sciences
Department: Medical Assistant Technology

What is "Medical Office Receptionist"?

The Medical Office Receptionist certificate prepares students for entry-level employment in the medical office environment performing scheduling, monitoring patient appointments, out-patient procedures, medical and office equipment maintenance, storing supplies and pharmaceuticals. The program is designed to develop knowledge and understanding of medical language and documentation.

Program Outcomes

  • Demonstrate competence in performing entry-level administrative clerical duties and the management of the front office receptionist area.
  • Identify, evaluate and appropriately apply principles of the duties of a medical office receptionist.
  • Describe and apply principles of effective oral and written communication skills with patients, their families and other healthcare providers.
  • Demonstrate professional behaviors and attitudes consistent with the delivery of safe, ethical, legal, and compassionate patient care.

Career Opportunities

Options for those who complete the certificate include: urgent care, surgicare and ambulatory care centers, as well as health maintenance organizations (HMO’s), multi-physician group practices and medical specialty clinics.


  • DEV 0012 AND DEV 0020 AND DEV 0022 AND DEV 0030

Additional Information

Important information about the educational debt, earnings, and completion rates of students who attended this program: View the Gainful Employment Information


Course Title Credits
ALH 1101 Introduction to Healthcare Delivery 2
COM 2206 Interpersonal Communication 3
ENG 1101 English Composition I 3
HIM 1101 Medical Terminology 2
MAS 1101 Introduction to Medical Assisting 3
MAS 1110 Administrative Medical Assisting I 2
SCC 1101 First Year Experience 1
- View the Master Syllabus - View the Course Schedule

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