Managing Your Loan Repayments

If you enter into a repayment plan, then are unable to make some or all of your payments, contact the Direct Loan Servicing Center immediately. You may be able to consolidate your loans or change payment plans to make your monthly payments more affordable. In certain circumstances, you may be eligible for forbearance or deferment.

Direct Loan Servicing Center
The Direct Loan Servicing Center can explain your payment options including the Standard Repayment Plan, the Graduated Repayment Plan, the Income-Sensitive Repayment Plan, and the Income-Based Repayment Plan, as well as loan consolidation. It can calculate your payments and total debt obligation under each plan you qualify for so that you make an informed decision when selecting a plan. The center can also determine your eligibility to delay loan repayment through forbearance or deferment and will provide you with your repayment obligations, as well as your new loan payment start date.

National Student Loan Data System
The National Student Loan Data System (NSLDS) allows you to monitor all of your federal student loan debt. If you have private student loans you must contact each individual lender. Additionally, the NSLDS maintains a file of your Master Promissory Note (MPN). The MPN is the binding legal document you signed, indicating your commitment to repay your loans. Your rights and responsibilities are included on your MPN. A copy of your MPN is available online at Contact the NSLDS to report any changes to your telephone, mailing and/or email addresses.

Sinclair Community College
The Financial Aid & Scholarships office and the Student Loan Repayment Technician can:

  • provide general information about student loans, including types of loans and where to find information regarding your student loans.
  • explain Master Promissory Note responsibilities, repayment obligations, and your rights as a borrower.
  • review sample repayment plans and, in some circumstances, provide confidential loan repayment counseling.
  • explain the consequences of not repaying student loans.
  • provide information on how to rehabilitate a defaulted student loan.

Sinclair’s Career Services department provides career planning workshops, employment counseling and other services to aid in your job search.

Problem Resolution
During repayment, if you develop student loan problems that can’t be resolved through the lender or collection agency, contact the U.S. Department of Education Federal Student Aid (FSA) Ombudsman. The Ombudsman’s role is to act as a neutral third-party, collecting documentation and working to resolve the situation with you.