Sinclair Community College
Troubleshooting Tips & Tricks
- Open your browser
- Click "Tools" and then "Internet Options"
- Click the "Security Tab"
- Click on "Custom Level"
- Scroll down under settings to find "Scripting"
- Select the radio button for Active Scripting
- Click "ok"
Remove Spyware or other deceptive software.
Spyware, parasites, and other deceptive software can cause problems when using Angel or other websites. Angel recommends that you check for, then uninstall or temporarily disable these types of software to eliminate problems when accessing Angel.
To check your browser for spyware, parasites, and other deceptive software and for more detailed information, visit the Doxdesk page on parasites.
To help you control these types of Internet programs that could run on your computer, Angel suggests considering downloading and installing a spyware detection and removal utility, such as:
For more information, see Microsoft's page about Spyware and Deceptive Software.
Check your computer for viruses
Viruses can cause many problems with your computer. If your computer is infected with a virus, you may have trouble using Angel.
Scan your computer to check for viruses. If you do not have a virus checker, it is strongly recommended that you get one and install it.
Two examples of well-known anti-virus programs are McAfee VirusScan and Symantec's Norton AntiVirus. Each of these companies also offer free scanning services:
McAfee FreeScan and other services
Symantec Security Check
Microsoft Support maintains a list of antivirus-software vendors.
For more information about security:
Macintosh users, see Apple Product Security.
Microsoft Windows users, see Microsoft's Protect Your PC site.
Optimize your screen resolution for best viewing
To change your screen resolution:
- Right click anywhere on your screen
- Click on the properties dropdown box
- Click the settings tab
- Under screen resolution on the bottom left-hand side, adjust the slider to 800 X 600 (or the desired pixels) and then click "ok"