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Help FAQs (Frequently Asked Questions)

Sinclair has created this frequently asked questions (FAQs) knowledge base to help answer common questions anytime 24/7. Just type in your question below and we will search for the answer. You can also browser answers by topic or category.

What is the online card office?

Sinclair Tartan Card's Online Card Office enables card holder's name and ID number to deposit money in cardholder's accounts using an accepted commercial credit card or debit card. Transactions are processed and settled through a clearinghouse and sent to the site's selected financial institution. Cardholders also may view their account transaction history and balances. PLEASE NOTE: The Tartan Card ID number may also be referred to as the Campus ID number when using the Online Card Office. They are the same.

How does the Tartan Card work?

Think of your Tartan Card as being like a debit card. You put money on your Tartan Card, then the exact amount of each on-campus purchase is deducted instantly and automatically from your card balance.

What happens at the end of the term or when I leave Sinclair?

The funds in your Tartan Card account will carry over from term to term, or can be refunded upon request when you leave Sinclair. See the disclosure page for more details.

What does the Tartan Card do?

Because the Tartan Card has your color photo on it, it's your on-campus I.D. card that lets you:

  • Access Sinclair facilities such as labs, the PAC and Teleport
  • Check out books and other materials from the Sinclair LRC
  • Get special discounts to Sinclair sporting events, theatre and dance events, and more
What is your User ID

The user ID is the 9 digit tartan card number as it appears on your tartan card.

Do you have instructions on accessing the Tartan Card Online Portal?

Yes. Pick which device and operating system you are using below and click the link:
Desktops: PC & Mac
iOS Apple Mobile Device
Android Mobile Device

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