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Computer Information Systems/User Support USSU.S.AAS

Associate of Applied Science - 62 Credit Hours

Division: Business and Public Services
Department: Computer Science and Information Technology
Effective as of Fall 2017

What is the program about?

Students learn hardware and software troubleshooting, personal computer and system maintenance, documentation and are prepared in logical problem solving, designing and documenting programs, computer and network operating systems and business applications using current computer languages. This degree program contains one or more embedded certificates which will be automatically awarded when the certificate requirements are completed. If you do not want to receive the embedded certificate(s), please notify Registration and Student Records at

Program Outcomes

  • Apply programming, database, operating systems and business skills to solve and troubleshoot business and information technology problems.
  • Use operating system commands to manipulate files and directories and perform systems software troubleshooting.
  • Demonstrate ability to research, select, use and troubleshoot hardware and network components or connections appropriate to area of concentration.
  • Demonstrate effective oral and written communication skills as well as teamwork skills in the delivery of customer service, project planning and project completion in the information technology business environment.
  • Design, document and implement computer software solutions given definition of a problem and requirements for a solution.

Career Opportunities

Computer support specialists provide help and advice to people and organizations using computer software or equipment. Some, called computer network support specialists, support information technology (IT) employees within their organization. Others, called computer user support specialists, assist non-IT users who are having computer problems.Employment of computer support specialists is projected to grow 17 percent from 2012 to 2022, faster than the average for all occupations. More support services will be needed as organizations upgrade their computer equipment and software. on December 12, 2015


Formal articulation agreements with other colleges and universities indicate how Sinclair programs and courses will transfer to other institutions.


Course Title Credits
(ACC 1100 OR ACC 1210) 3
BIS 1120 Introduction to Software Applications 3
Computer Information Systems Elective 6
CIS 1107 Introduction to Operating Systems 3
CIS 1111 Introduction to Problem Solving & Computer Programming 3
CIS 1130 Network Fundamentals 3
CIS 1140 Information Systems Analysis & Design 3
CIS 1510 Windows Client Operating System 3
CIS 2165 Database Management 3
CIS 2640 Network Security 3
CIS 2711 Enterprise Desktop Support Technician 3
CIS 2731 A+ Hardware & Software 4
(CIS 2170 OR CIS 2178) 3
COM 2225 Small Group Communication 3
ECO 2160 Principles of Macroeconomics 3
ENG 1101 English Composition I 3
MAN 2150 Management & Organizational Behavior 3
(MAT 1120 OR Ohio Transfer Module: Mathematics Elective) 3
Ohio Transfer Module: Arts & Humanities Elective 3
SCC 1101 First Year Experience 1
- View the Master Syllabus - View the Course Schedule

Program Accreditation Information

This degree is accredited by the Accreditation Council for Business Schools and Programs (ACBSP), a specialized accreditation recognized by the Council on Higher Education Accreditation (CHEA).

This information is for planning purposes only. Sinclair College will make every effort to offer curriculum listed above but reserves the right to change, add and cancel curriculum offerings for unforeseen circumstances.