Using Your Sinclair Email Account and Web Advisor

The Financial Aid & Scholarships office will communicate most information to you via your Sinclair email account and Web Advisor instead of by mail.

Every student automatically has a Sinclair email account after their Admissions application is processed. The Financial Aid & Scholarships office will use this email account to notify students of issues with their financial aid.

At any time, a student can go into Web Advisor to review their financial aid awards and student account information.

New students will receive a letter with their username and password.

username:  firstname.lastname (sometimes followed by numbers).

How to log into the my.sinclair portal?

Access my.sinclair.edu portal anywhere there is an internet connection. (Computers are available in the Library, Building 7 lower level; Center of Interactive Learning (CIL), Room 14109; and Teleport, Room 13223.)

  1. Access your Internet connection.  
  2. On the address line, type http://my.sinclair.edu.  
  3. You will be asked to log into the system by typing in your username and password: 
    • Username: firstname.lastname (example: joane.doe1008)
    • Password: If this is your first time logging in, type the word Pass and the last four digits of your social security number with no spaces (example: Pass1234).
  4. You will be required to change your password the first time you access my.sinclair.edu.  

Contact the Sinclair helpdesk at 512-help (4357) for additional assistance.

How to view my Sinclair email?

  1. Log into the my.sinclair.edu portal.   
  2. Go to Sinclair email.       
    (Do not click Logout tab until done reviewing your information and want to completely exit the my.sinclair.edu portal.)

How to access Web Advisor?

  1. Log into the my.sinclair.edu portal. 
  2. Go to Web Advisor.
  3. Click on Students.
  4. Verify your name and address by following the directions on the screen.
    (Do not click Logout tab until done reviewing your information and want to  completely exit the my.sinclair.edu portal.)

How to view my financial aid for a specific term?

  1. Access Web Advisor.  
  2. Under the Financial Aid Section of the menu, click on Financial aid status by term.
  3. Click on the drop-down menu to select the term that you want to view and click on Submit.
  4. When you are finished viewing the financial aid information, click on OK to go back to the Students Menu.

How to view my financial aid award letter?

  1. Access Web Advisor.
  2. Under the Financial Aid section of the menu, click on financial aid award letter.
  3. Click on the drop-down menu to select the year you want to view and click on Submit.
    (Please keep in mind that the year listed will cover fall through summer; i.e. Year 2012 is the year that you would select to view fall 2012 through Summer 2013).  
  4. When finished viewing the financial aid information, click on OK to go back to the Students Menu.

How to accept or reject my financial aid awards?

  1. Access Web Advisor.
  2. Under the Financial Aid section of the menu, click on Accept or reject my financial aid awards.
  3. Click on the drop-down menu to select the year that you want to view and click on Submit.  (Please keep in mind that the year listed will cover fall through summer; i.e. Year 2012 is the year that you would select to view fall 2012 through Summer 2013).  
  4. Review the awards that have been offered at the top of the screen.
  5. At the bottom of the screen, decide which awards you want to accept or reject.
  6. If you want to accept or reject all of the awards, cloose the appropriate option in the drop-down menu next to Action to Take on All.
  7. If you want to accept or reject individual awards, click on the drop-down menu beside each award and choose the appropriate option.  *If you do not select accept or reject for a specific award, the award will remain as pending until you make a decision.  Pending awards cannot be used to help pay for tuition, fees and/or books.  *If you accept a student loan, you will receive an email explaining the steps to complete the loan process which may include completing a Promissory Note and Loan Entrance Counseling.  The loan cannot be used to pay for tuition, fees and/or books until you complete the process.  
  8. When you have finished making your selections, click on Submit.
  9. Review your awards and when you are done, click OK to go back to the Students Menu.

How to view my Student Account?

  1. Access Web Advisor.
  2. Under the Financial Information Section of the menu, click on Account Summary or Statement for Term
  3. If you selected Statement for Term, you will need to select the term that you want to view and submit.  This screen shows charges, payments and refunds.  
  4. When you are finished viewing your account, click OK to go back to the Students Menu.

How to view required documents?

  1. Access Web Advisor.
  2. Under the Communication Section of the menu, click on My Documents.
  3. This screen shows the descriptions, status and status date of documents requested by the Financial Aid & Scholarships office to complete the financial aid file. If the status is blank or incomplete, you still need to submit information to the Financial Aid & Scholarships office. If the status is received or waived, you do not need to do anything further.  
  4. When you are finished viewing the documents, click on OK to go back to the Students Menu.