This Sample Program Pathway is designed to provide an example of course selections in a term by term sequence. Please see an Academic Advisor for a plan specific to your academic needs.
Description: Students will learn and develop "touch" keyboarding skills, including the ten-key numeric keypad. By the end of the course, students must perform keyboarding speed and accuracy on three-minute timed writings at a minimum of 30 wpm with three or fewer errors. Students will learn to use word processing software to format and produce reports, letters, memos, and other business documents. Traditional testing (proctored or in Testing Center) is used in all online sections.
Description: Use word processing, spreadsheet, database and presentation software applications to create reports, spreadsheets, databases and presentations for business and other applications.
Description: Basic prefixes, roots and suffixes; terminology including anatomic, diagnostic, symptomatic, procedural, eponymic terms and standard abbreviations required for a working knowledge and understanding of the language of medicine.
Notes: Required for Health Care Track
Term hours subtotal:
8
Description: The Administrative Medical Assistant course will provide an overview of the role of a medical assistant within the health care industry and different work environments, administrative duties in a physician's office including monitoring patient appointments, outpatient procedures, medical and office equipment maintenance, storing supplies and pharmaceuticals, hiring, evaluating and managing personnel, as well as the fundamentals of medical ethics and law in the medical office setting. Two classroom, six lab hours per week.
Notes: Required for Health Care Track
Prerequisites: ENG 1101
Description: Orientation to the health care delivery system, including history, economics, medical/legal issues, professionalism, ethics, sociological aspects and wellness concepts. Orientation to the use of technology in the health care system will also be provided, including user interfaces, telecommunications and networks. The development of health care team skills, including critical thinking and problem-solving strategies and multicultural health care perspectives, will be presented. One classroom, three lab hours per week.
Notes: Required for Health Care Track
Term hours subtotal:
6
Description: Introduction to concepts of customer service. Topics to include: face-to-face and phone-based communication with customers, professionalism and workplace behavior, decision making, problem solving, conflict resolution and negotiation skills, use of emerging technologies, role-play scenarios, case studies and preparation for career advancement.
Description: Exploration of the development, maintenance and termination of interpersonal relationships. The focus is on effective verbal and nonverbal interactions between two people, highlighting methods of initiating and maintaining effective communication with, and understanding of, others through learning and applying interpersonal communication theory.
Term hours subtotal:
6