Patient Access & Scheduling Coordinator MOR.S.STC

Short-term Technical Certificate - 14 Credit Hours

Division: Health Sciences
Department: Medical Assistant Technology
Effective as of Fall 2018

What is the program about?

The Patient Access & Scheduling Coordinator certificate prepares students for entry-level employment in the medical facility environment performing scheduling, monitoring patient appointments, out-patient procedures, medical and office equipment maintenance, storing supplies and pharmaceuticals. The program is designed to develop knowledge and understanding of medical language and documentation. A cumulative GPA of 2.0 is required, as well as a grade of C or higher in all certificate courses.

Program Outcomes

• Demonstrate competence in performing entry-level administrative clerical duties and the management of the front office receptionist area.
• Identify, evaluate and appropriately apply principles of the duties of a Patient Access & Scheduling Coordinator.
• Describe and apply principles of effective oral and written communication skills with patients, their families and other healthcare providers.
• Demonstrate professional behaviors and attitudes consistent with the delivery of safe, ethical, legal, and compassionate patient care.

Career Opportunities

Options for those who complete the certificate include: urgent care, surgicare and ambulatory care centers, as well as health maintenance organizations (HMO's), multi-physician group practices and medical specialty clinics.