Retail Manager RMG.S.CRT

One-year Technical Certificate - 33 Credit Hours

Division: Business and Public Services
Department: Management
Effective as of Fall 2017

What is the program about?

The Retail Management certificate is a business program where students learn the key skills needed for retail management success. The Retail Management certificate gives students more of the basic tools needed to be a successful supervisor or manager in any business or industry, including retail, hospitality, manufacturing and service industries. This certificate enables students to further build and develop their skills toolbox that will enable them to be successful in the workplace. Additionally, students with justice-involved backgrounds will gain the necessary tools to obtain viable employment in a growing field.

Program Outcomes

• Discuss how the marketing mix is used to address the needs and wants of consumers and the strategic function that marketing plays in the profitability of a business.
• Explain the roles, responsibilities, and accountability of managers in planning, organizing, leading, and controlling within an organization.
• Define how individual and group human behavioral theories and concepts are applied in the workplace.
• Identify the interrelationships among standard financial reports and analyze financial information to make business decisions
• Demonstrate communication principles and critical thinking through written and oral formats and employ software tools (e.g., Microsoft Word, Excel, PowerPoint) to produce professional quality business communications to address a variety of situations.
• Evaluate the effectiveness of merchandising decisions in the retail industry and explain the factors relating to visual merchandising, such as store layouts and presentation.

Career Opportunities

The Retail Manager technical certificate takes the Retail Management short-term certificate one step further by providing students with the necessary skills to start or advance their career in the retail industry. Students will gain a greater understanding of the “why principles� thus enabling them to find their niche within the broad spectrum of retail careers.

Credentials

Students will earn the Sinclair Retail Manager CRT as well as an industry recognized credential from the Western Association of Food Chains. This certificate is also endorsed by national associations such as FMI (Food Marketing Institute) and NGA (National Grocers Association).